
Our Insights
Get The Scoop


How the B2B Content Review Process Kills Good Writing

How to Measure Thought Leadership ROI

Why More CEOs See Marketing as a Cost Center

The Double AI Lie: You’re Losing Time and Your Edge

The Lab Results Are Fine: When B2B Marketing Data Hides a Sick System

Why AI Is Ignoring Your B2B Customer Case Studies

The Thought Leader’s Shortcut: Build a Content Bank From 1 Asset

The Trust Gap: Why Human Content Wins in an AI Market

Stop Asking Experts to Write: The Two-Touchpoint Content Workflow

Customer Testimonials Are Marketing Rocket Fuel
In B2B marketing, customer testimonials are vital for winning business. Prospects need proof that real customers achieved results from your products and services. In other words, they want to make sure you’re worth it. But here’s the thing: Just because you have testimonials, doesn’t mean you should use them. The

Ignoring Customer Feedback Can Sink Your Brand’s Reputation
B2B buyers want to see customer feedback about your brand before they invest in your products and services. Reviews help them make informed decisions before they commit. B2B purchases can involve large financial commitments. Thus, it stands to reason buyers conduct independent research. They want to know if your solutions

Power Up Your B2B Content With Trustworthy Stats
Including statistics in your B2B content can help convince buyers that your brand is a trustworthy source for information. It shows that your business is committed to providing accurate and reliable content. But it’s only effective if you use statistics responsibly. By using statistics responsibly, you’ll: Build buyer trust Enhance

How to Work with Subject Experts and Boost Brand Trust
Buyers want and need to trust brands more than ever before. They’re educating themselves and researching online before they buy. Trust is among the top three reasons that drive purchasing decisions, according to the 2023 Edelman Trust Barometer. Fifty-nine percent of survey respondents said they’re more likely to buy from

Generative AI and Copyright: Legal Concerns for Businesses
Generative artificial intelligence (AI), such as ChatGPT and Bard, may be angst-inducing for some people. The speed at which the technology is advancing and “learning” is key. More than one person has imagined machines turning on their creators. Businesses that use and create content have more immediate and less dystopian

Fool Me Once – I Won’t Be Visiting Your Website Again
April Fools’ Day is this Friday. This is perhaps the only date on the calendar when benign cruelty is celebrated, apart from Black Friday. One of the most effective April Fools’ jokes my daughters played on me preyed on my pre-first-cup-of-coffee state. I stumbled into the kitchen, making a beeline