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A woman holding a blank white mask in front of her face symbolizes hidden perspectives that relate to bias in AI marketing content.

The Hidden Bias in AI Marketing Content

B2B marketers depend on artificial intelligence (AI) tools as assistants for many tasks, often without considering every request carries an unseen slant. Every answer starts with a human prompt. Therefore, bias can slip in before these tools write a single word. This cycle makes bias in AI marketing content more

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A photo of a man slumped over his desk represents the frustration of making avoidable website mistakes.

3 Costly Website Mistakes B2B Marketers Make (and Fast Fixes)

You’d think after all the time and budget that go into B2B websites, the messaging would be clear, compelling and customer-focused. But you’d be wrong. As someone who analyzes websites for work and entertainment (yes, really), I recently discovered a site that broke every rule of effective B2B communication. Sadly,

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A graphic of one yellow figure among many gray figures represents the importance of human expertise in AI content.

Human Expertise in AI Content: Your Gold in the Digital Flood

The rise of AI-powered search and content generation has many B2B marketers wondering about the future. But in this evolving landscape, human expertise in AI content is emerging not as a relic, but as the very gold that will help you stand out. AI-powered search tools like Google’s AI Overview

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Three people rock climbing together represent trust in B2B marketing.

Trust or Bust: B2B Marketing’s Greatest Asset

Trust in governments, businesses and media is in rapid free fall. Misinformation, disinformation and distortion add fuel to growing skepticism and erosion of credibility. Edelman’s most recent trust barometer underscores this point. Of 32,492 respondents in 28 countries, more than half said journalists, and government and business leaders are purposely

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A graphic of smiling, neutral and frowning faces represents customer testimonials in B2B marketing.

Customer Testimonials Are Marketing Rocket Fuel

In B2B marketing, customer testimonials are vital for winning business. Prospects need proof that real customers achieved results from your products and services. In other words, they want to make sure you’re worth it. But here’s the thing: Just because you have testimonials, doesn’t mean you should use them. The

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A row of stars represents the importance of customer feedback and managing your B2B brand's reputation.

Ignoring Customer Feedback Can Sink Your Brand’s Reputation

B2B buyers want to see customer feedback about your brand before they invest in your products and services. Reviews help them make informed decisions before they commit. B2B purchases can involve large financial commitments. Thus, it stands to reason buyers conduct independent research. They want to know if your solutions

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Power Up Your B2B Content With Trustworthy Stats

Including statistics in your B2B content can help convince buyers that your brand is a trustworthy source for information. It shows that your business is committed to providing accurate and reliable content. But it’s only effective if you use statistics responsibly. By using statistics responsibly, you’ll: Build buyer trust Enhance

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A handshake represents working with subject experts.

How to Work with Subject Experts and Boost Brand Trust

Buyers want and need to trust brands more than ever before. They’re educating themselves and researching online before they buy. Trust is among the top three reasons that drive purchasing decisions, according to the 2023 Edelman Trust Barometer. Fifty-nine percent of survey respondents said they’re more likely to buy from

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A picture of an AI hand represents potential copyright challenges with generative AI platforms.

Generative AI and Copyright: Legal Concerns for Businesses

Generative artificial intelligence (AI), such as ChatGPT and Bard, may be angst-inducing for some people. The speed at which the technology is advancing and “learning” is key. More than one person has imagined machines turning on their creators. Businesses that use and create content have more immediate and less dystopian

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