Writing a Content-First Website That Your Target Audiences Will Love

writing content-first website

Writing content-first websites will save you a lot of headaches, especially when it comes to time and resources. Letting design take precedence is inefficient and can cost more money than letting content drive the process. Developing a website without a content-first approach is like buying materials to build a house without a blueprint. You don’t […]

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The Truth About Statistics and Trust

Statistics closeup

As a marketer, I’m always on the hunt for relevant statistics that support my content. As a former journalist, I make sure the information comes from original, credible sources and that I attribute it to them. Unfortunately, not everyone is as careful. Here’s why that’s bad: People want to know they can trust your brand. […]

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How to write B2B case studies that win business

B2B case studies

Customer success stories – also known as case studies – are powerful tools for your B2B content toolbox. They build trust with your prospective customers and help you earn their business. If you don’t have any, now is the time to change that. Fifty-four percent of B2B buyers use case studies to inform their purchasing […]

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The ultimate guide to email newsletters

Email newsletters remain a popular marketing tool, but if you’re still doing them like everyone did in 2006, it’s time for a reboot. Typically, that meant full-length stories that required significant scrolling, self-promotional content that provided minimal value, no way to track the most popular articles and other analytics, and little reason for anyone to […]

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Winning marketing strategies that become losers

Tried-and-true content marketing tactics are all over the internet. “Top 10 best practices …”, “Amazing tips and tricks from the pros …”, “Winning marketing strategies …” Generally, the advice works. Things go wonky, however, when common sense leaves the building. Let’s break down six of these techniques: Tactic #1: Build an insanely great website You […]

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6 top tips for improving your technical writing

Companies sometimes approach technical writing as if they want to lull readers to sleep. They torture them with long, turgid documents that are poorly written, painful to read, difficult to understand and of interest to no one. Admittedly, instruction manuals and spec sheets aren’t exactly sexy. No one expects a software user guide to be […]

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Fool me once – shame I won’t be visiting your website again

April Fools’ Day is this weekend, perhaps the only date on the calendar when benign cruelty is celebrated, apart from Black Friday. One of the most effective April Fools’ jokes my daughters played on me when they were much younger preyed on my pre-first-cup-of-coffee, semiconscious vulnerability. I stumbled into the kitchen, making a beeline to […]

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‘Accessible expertise’: Balancing ‘readability’ and complexity in marketing content

In George Orwell’s “1984,” the Party had several ways of ensuring conformity, limiting independent thinking and banishing impermissible thoughts and actions. These included the “memory hole” down which unacceptable images and stories were sent for permanent deletion from human consciousness to the fact that Big Brother was, of course, watching you. But the central initiative […]

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